If a booking is canceled by the user for personal reasons, a full refund will be issued if the cancellation is made at least 24 hours before the reserved date.
Cancellations made within 24 hours of the reserved date will incur a 50% cancellation fee as a penalty.
If the booking is canceled due to our reasons (e.g., court unavailability), users will receive a full refund.
2. Refund Process
Users must submit a refund request via [Insert Refund Request Method, e.g., email or online form].
Refunds will be processed within 7 business days of receiving the request and issued via the original payment method.
3. Non-Refundable Cases
No-shows without prior notice.
Cancellations caused by users violating the terms and conditions.
4. Special Circumstances
If the court becomes unusable due to severe weather or other force majeure, we will assist users in rescheduling or provide a full refund.